FAQ's

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Employment

When can I apply?

Now! We are always accepting applications and looking for great team members. Please keep in mind that we do most of our summer hiring during the spring for the following summer.

What kind of jobs do you have?

There are a variety of jobs that Enchanted Forest Water Safari, Calypso's Cove, Water's Edge Inn, and Old Forge Camping Resort have to offer. You may choose to work in the following groups:

  • Admissions
  • Food Service
  • Games
  • Grounds Crew
  • Photographers
  • Ride Operators
  • Lifeguards
  • Reservations
  • Housekeeping
  • Stores
  • and more.

All positions focus on safety & guest service. Go to our Job Description Page to learn more about Team Member responsibilities.

When and where are the interviews?

Interviews for all first year front-line team members will take place in April and May, at the Enchanted Forest Water Safari office in Old Forge. You will receive a letter, email, or telephone call from us requesting an interview after we receive and review your application.

When can I start?

Team members not in high school will start in mid-June, on opening day. High school aged team members will start in late June, with the possibility of working some weekends until done with school.

How much will I get paid?

Base pay for first year team members is the current NYS minimum wage, unless specified differently. 

How will I get to work?

Walk or bike if you live close enough; if not, drive yourself or carpool! There are many team members who carpool daily, and schedules can be coordinated with team members who share rides. If you live in Herkimer County, the County Youth Bureau provides a bus that makes stops in Herkimer, Middleville, Newport, and Poland.  If you live in Lewis County, there is seasonal public transportation to Old Forge for a small daily fee. Pickup locations include: Croghan, Lowville, Glenfield, Lyons Falls, Port Leyden, Boonville and Woodgate.  For more information regarding Lewis County Public Transportation, please contact Sara Freda, Mobility Manager, at 315-376-5919 or sfreda@lewiscountyny.org or check out their website. Ask about bus transportation during your interview!

 

How old do I have to be to apply?

You must be 14 years or older to apply for a job, and anyone under 18 years old must obtain their working papers from their school's guidance counselor. Most available positions require that you be 16 years or older, and there are positions that you must be at least 18 years old to apply.

Lifeguards must be at least 15 years of age and hold current American Red Cross Certifications.

What kind of paperwork do I need to have?

All team members must provide EFWS with proof of identity and employment eligibility.

Team members under the age of 18 MUST provide EFWS with valid working papers before they may begin working.

If you have other job related questions, e-mail them to info@watersafari.com.

Shopping:

Do you sell sunscreen?

We do sell sunscreen in most of our gift shops and at two sunscreen stations. We also sell bathing suits, hats, sunglasses, and t-shirts to protect you and your family from the sun.

Helpful hint: wear sunscreen all day and reapply often (even if you're not in the water).

Do you have an ATM machine?

Yes we do!

ATMs are located in the front of the park at the Paul Bunyan Gift Shop, and also in the back of the park in the Woodcenter Gift Shop.

Can I purchase tickets online?

Yes, you may purchase tickets for a discounted price online!

Click Here!

Do you accept personal checks?

No, we do not accept personal checks. We accept cash, traveler's checks, Splash Cash and credit cards.

Which credit cards do you accept?

We accept Mastercard, Discover, and Visa. We do not accept American Express.

What kind of shops do you have at Enchanted Forest Water Safari?

Click here for a complete list of all of our shops.

When is the best time to purchase a Season Pass?

Early bird season passes are the best price of the year valid After Labor Day through Dec. 31

Pre-Season Passes are valid from Jan. 1 – June 30

Regular Price valid July 1 – Labor Day

You can purchase season passes online or over the phone with a credit card.

Are Season Passes transferable?

No, Season Passes are non-transferable. Your Season Pass card will have your photo on it for identification.

Park Policies:

What are the height requirements on the rides?

For a complete list of height requirements Click Here

What happens if it rains?

All of our rides and attractions remain open in the rain, and our water is heated!

If there is lightning, the rides will temporarily close for safety, just until the lightning passes, and then the rides will reopen.

Sorry, no refunds or rain checks.

Can I bring my pet?

Pets are not permitted in any of the water areas, but are permitted in the rest of the park provided they are on a leash and never left unattended. Please pick up after your pets.

Helpful hint: Leave your pet at home and never leave him or her in the car, or call Feathers and Boughs at (315) 369-2323 to arrange a special day of fun for your furry family member at a caring facility.

Can I exit the park during the day and get back in?

Yes, you must exit through the Paul Bunyan Gift Shop, get your hand stamped, and re-enter through admissions. You may also exit and re-enter through the gate next to Calypso's Cove after 11am.

Do you offer personal paging?

Sorry we do not offer personal paging.

Can my child go in the pools if he/she wears a diaper?

Swim diapers are required of all children who normally wear a diaper.

Regular diapers are not permitted on any of our water rides or in any of our pools.

What should I wear?

Why your bathing suit, of course!

Be sure to have some shoes too, as you will need them to ride some of the amusement rides and for comfort when walking through different areas of the park.

What shouldn't I wear?

Due to the nature of some of our attractions, jewelry, eyeglasses, and water shoes are not allowed on the water rides. For your safety, the safety of others and for the care of our slides, all bathing suits must be free of zippers, rivets, buttons, or other hard objects. Any jean shorts or other clothing with rivets or metal objects are not allowed on any of the water rides. Remember, this is a family park, please no thongs or inappropriate swimwear.

What is not permitted in the park?

Enchanted Forest Water Safari is committed to the safety of our guests. Weapons, running, profanity, unruly behaviors, skateboards, Heelies, and soliciation are not permitted in the park.

Radios/ Stereos are also prohibited. Glass containers are not permitted anywhere in the park.

Kids:

What are the height requirements on the rides?

For a complete list of height requirements Click Here

Do you have rides especially for kids?

Yes, kids rule at Enchanted Forest Water Safari!

There are several pint-sized attractions for the little ones.

Do you have baby changing stations in your restrooms?

Diaper changing facilities are located in all of our restroom facilities.

Can kids ride with their parents on the rides?

There are certain rides that kids can ride with parents and certain rides where parents can ride with kids! Kids may ride with their parents on Safari River Expedition, Log Jammer, Amazon, Sky Ride, Tilt-A-Whirl, Ferris Wheel, Scrambler, Rock-O-Planes, Round-Up, or swim in the Tidal Wave Pool. Adults may ride with kids on the slides at the Sawmill, on the Helicopters, and the Flivver Cars.

Parents may not ride with kids on the kid slides at Pygmy Pond and Tadpole Hole.

Inside the Park:

What kind of entertainment do you have?

We have two circus shows daily at 12:00 pm and 4:00 pm (11am and 2pm when we're open 10am-4pm).

Click Here to see who is performing this season!

Rocky & the Ramblin' Rascals also perform continuously throughout the day in Klondike Kate's. During inclement weather, some shows may be canceled for the safety and comfort of the performers and guests.

Can I bring a group to Enchanted Forest Water Safari?

Yes! Call (315) 369-6145 or Click Here for more Information